Hillicon Valley: Facebook permanently shifting thousands of jobs to remote work | Congressional action on driverless cars hits speed bump during pandemic | Republicans grill TikTok over data privacy concerns

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How to call in sick when working from home

Remote work offers several upsides, such as cutting down on commute time, getting domestic tasks done or wearing whatever you want – but it’s also disrupted work routines, productivity and raised stress levels. And according […]

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Cogito Delivers Unmatched Insight to Support Service Leaders Amid Shift to Remote Work with Latest Release of Cogito Dialog

BOSTON–(BUSINESS WIRE)–Cogito, a leader in real-time emotional intelligence solutions, today announced significant enhancements to Cogito Dialog – AI that analyzes phone conversations and provides real-time guidance for frontline call center agents to better engage with […]